A PC that restarts by itself is annoying and can cost you unsaved work. The good news is that Windows usually leaves clues. This guide starts with the harmless causes and moves toward hardware, so you only go as deep as you need.
Back up first: if the restarts are frequent, copy your important files to an external drive or cloud storage now, before trying anything else.
If the PC restarts at night or while you're away, and you see "Updates were installed" afterwards, it's scheduled update restarts, not a fault.
You can also pause updates for a short time from the Windows Update page, but install them afterwards; they fix security problems. If updates fail and keep retrying, see Windows Update stuck or failing.
By default, when Windows crashes with a blue screen it restarts straight away, so you may never see the error. Turn that off:
sysdm.cpl and press Enter.Next time it happens, the blue screen stays up. Write down the stop code (for example DRIVER_POWER_STATE_FAILURE) and search for it. We cover the common ones in Windows blue screen of death: frequent crashes and DRIVER_POWER_STATE_FAILURE fix guide.
If the screen just goes black and the PC restarts with no blue screen at all, that points more to power or heat (Steps 5 and 6).
Reliability Monitor gives the clearest overview:
reliability and open View reliability history.For more detail, use Event Viewer:
An entry from Kernel-Power with Event ID 41 means Windows restarted without a clean shutdown. It confirms the restart but doesn't give the cause, so look at the errors just before it: disk, display driver or WHEA (hardware) errors are useful leads. An entry from BugCheck means there was a blue screen, and it includes the stop code.
Outdated or broken drivers, especially graphics, chipset and storage drivers, are a frequent cause of crashes.
Avoid "driver updater" programs; get drivers only from Windows Update or the hardware maker.
Then repair system files. Open Terminal (Admin) or Command Prompt as administrator and run:
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
Each can take several minutes. Restart when both finish.
A PC shuts down or restarts to protect itself when the processor or graphics card gets too hot. Signs: restarts during games, video calls or heavy work, a loud fan, a hot base.
Our guide to laptop overheating and a loud fan goes through this in detail.
powercfg /batteryreport.Also check the power plan isn't the problem: Settings > System > Power & battery, and set Power mode to Balanced while testing.
Faulty RAM causes random crashes and restarts that seem to have no pattern. Windows has a free test built in:
mdsched.exe and press Enter.If errors are found, the RAM or its seating is the likely cause.
msconfig, open Services, tick Hide all Microsoft services, click Disable all, then disable startup apps in Task Manager. If the restarts stop, turn items back on in small groups to find the culprit. Undo it afterwards by enabling everything again.If nothing above helps and Windows is the cause, Settings > System > Recovery > Fix problems using Windows Update > Reinstall now (on recent Windows 11 versions) reinstalls Windows while keeping your files and apps. Back up first anyway. After that, Reset this PC is the final software option, and it removes apps.
If the PC restarts even at the BIOS/UEFI screen or during Windows setup, the cause is hardware: power supply, RAM, motherboard or overheating. At that point, a repair shop or our remote support team can help you decide what to replace.
The common causes are Windows Update installing at night, a system crash (blue screen) that Windows hides by restarting automatically, overheating, an unstable power supply, or faulty RAM. The steps in this guide help you tell them apart.
It means Windows restarted without shutting down cleanly. It records that the power was lost or the system stopped responding, but not why. Look at the events just before it, and check power, heat and hardware.
Open System Properties > Advanced > Startup and Recovery > Settings and untick Automatically restart. The next crash stays on screen so you can note the stop code.
Yes. A failing or undersized power supply often restarts the PC under load, for example while gaming. A loose power cable, faulty power strip or laptop charger can do the same.
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