The mouse pointer has vanished, but the PC still works. It's a surprisingly common problem, especially on laptops, and usually a setting or key rather than a fault. This guide shows how to get around with the keyboard and bring the cursor back.
These keys get you anywhere while the cursor is missing:
| Key | What it does |
|---|---|
| Windows | Opens Start; type to search |
| Tab / Shift + Tab | Moves between items |
| Arrow keys | Moves within lists and menus |
| Enter / Space | Opens or selects / switches a toggle |
| Alt + Tab | Switches between open windows |
| Windows + I | Opens Settings |
| Esc | Closes a menu or dialog |
Many laptops have a key that turns the touchpad off. It's usually one of the F keys (F5, F6, F7 or F9 are common) with a touchpad icon. Press it, or Fn plus that key. Some HP laptops use a double-tap on the top-left corner of the touchpad instead.
If that doesn't help, turn it on in Settings with the keyboard:
On the same page, expand Touchpad and check Leave touchpad on when a mouse is connected. If it's unticked, the touchpad turns off whenever a mouse (even a broken or wireless one) is connected.
More touchpad fixes are in our laptop touchpad not working guide.
The pointer can be set to hide while typing, or be hard to see.
main.cpl and press Enter to open Mouse Properties.To make the pointer bigger or change its colour, open Settings > Accessibility > Mouse pointer and touch.
Some laptop touchpads also appear under Human Interface Devices. The laptop maker's support page has the latest touchpad driver for your model; get drivers only from there or Windows Update, not from "driver updater" programs.
If the cursor disappeared right after a Windows update, check Settings > Windows Update > Update history > Uninstall updates, or roll back the driver in Device Manager (Properties > Driver > Roll Back Driver).
Until the mouse works, you can move the pointer with the number pad.
You can also turn it on anywhere with Left Alt + Left Shift + Num Lock.
If the cursor keeps disappearing, repair system files. Press Windows, type cmd, press Ctrl + Shift + Enter to run as administrator, and confirm with Alt + Y. Then run:
sfc /scannow
Restart when it finishes.
Plug in a different USB mouse. If it works, your original mouse or touchpad hardware has failed. If no pointing device works, even at the BIOS/UEFI screen, the problem may be the laptop's hardware or a keyboard/touchpad cable; if the keyboard misbehaves too, see laptop keyboard not working. A repair shop or our remote support team can help from there.
Most often the touchpad was turned off with a function key or in Settings, or Windows hides the pointer while you type. A driver problem, a second display or a crashed app can also hide it.
Try the touchpad key (often an F key with a touchpad icon, sometimes with Fn). If that doesn't work, press Windows + I, go to Bluetooth & devices > Touchpad with Tab and the arrow keys, and switch Touchpad on with the Space bar.
Windows has an option called Hide pointer while typing. It comes back when you move the mouse. You can turn it off in Mouse Properties > Pointer Options.
Yes. Turn on Mouse keys under Settings > Accessibility > Mouse, then move the pointer with the number pad.
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