You press Windows key + Shift + S and nothing happens, the Snipping Tool window won't open, or it shows "This app can't open". The fixes below go from the quickest checks to a full reinstall. They're for Windows 11; menu names can differ a little between Windows 11 versions.
If you only need a screenshot right now, press Windows key + Print Screen - the screen goes dim for a moment and the image is saved in Pictures > Screenshots. More options are in how to take a screenshot on Windows 11.
Windows key + Shift + S copies your snip to the clipboard and shows a small preview notification in the corner. If notifications are off, it looks as if nothing happened.
If the image pastes, the tool works. To see the preview again, open Settings > System > Notifications, make sure Notifications is on, and turn on Snipping Tool in the app list. Also check that Do not disturb is off. For more on these settings, see how to turn off notifications in Windows 11 - the same page lets you turn them back on.
A restart clears a stuck Snipping Tool process and finishes any pending app updates. It fixes this problem more often than you would expect.
Store apps such as Snipping Tool are signed with certificates that are checked against your PC's clock. If the date is wrong, the app may refuse to open with "This app can't open".
If the clock keeps going wrong, see Windows 11 clock shows the wrong time.
If the Store itself won't open, fix that first with Microsoft Store not working in Windows 11.
On Windows 11, the Print Screen key can open the snipping bar instead of copying the whole screen.
Some laptops need Fn + Print Screen, because the key shares space with another function. Gaming keyboards may also block the Windows key with a "Win Lock" switch - see Windows key not working if no Windows-key shortcut works.
Microsoft's own fix for a misbehaving app:
Repair keeps the app's settings. Reset clears them (auto-save folder, delay and similar options), but your saved screenshots aren't touched.
Microsoft lets you remove and reinstall Snipping Tool on Windows 11.
If several built-in apps fail, not only Snipping Tool, damaged system files may be the cause. Follow how to run SFC and DISM to repair Windows 11. Both commands run in Terminal (Admin) and keep your files.
The snip may be working but you don't see it. It is copied to the clipboard, and the preview appears as a notification. If Snipping Tool notifications are off, paste with Ctrl + V into Paint or a document to check.
Open Settings > Apps > Installed apps, find Snipping Tool, select the three dots, then Advanced options. Select Repair first; if that doesn't help, select Reset.
Yes. Windows key + Print Screen saves a full-screen image to Pictures > Screenshots, and Alt + Print Screen copies the active window to the clipboard.
No. Screenshots you saved stay in their folders. A reset clears the app's own settings, such as auto-save and delay options.
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